WHY CARGO CONCEPTS

How we add value...

COMPANY

  • Future oriented medium sized company with tradition
  • 25 years of success in customs clearance & freight forwarding
  • Flexible tailor-made solutions
  • All in one service provider
  • Easy accessibility
  • Reliable partnership
  • Responsiveness to queries, quotes, etc.
  • Caring & Personal Service
  • Respected member of BCHAA & FFFAI
  • Cost effectiveness
  • Comprehensive world-wide service by air & sea
  • Qualified and experienced personnel
  • Effective Cargo Reservations with dedicated staff
  • Working in partnership with handling and trucking companies, we are able to provide a complete package of cargo services
  • Awareness of freight limitations, specifications, regulations procedure in respect of carrier’s policies
  • Tracking and tracing facilities
  • Up to date use of communication tools and information technology
  • Prime office location

CUSTOMER SERVICE

  • Customer satisfaction is our daily objective
  • Maximum proximity to our customers is very important to us
  • We are constantly expanding our range of performance
  • Consistently high quality is the essential characteristic of our services
  • We keep our promises
  • We avoid saying no, we always find the solutions.
  • Earliest response to rate and space enquiries.
  • Post-departure information to all customers on each sector
  • Immediate response to correspondence

HANDLING

  • Our major assets are dedicated personnel with efficient management and use of information
  • Complete use of EDI for faster and efficient documentation
  • Complete import and export document handling
  • Proficient speedy service
  • Check cargo correctly manifested according to rules
  • Ensure cargo is correctly loaded so as to maximize rates per unit
  • Dedicated staff to supervise handling
  • Receive payment from charges collect shipments
  • Trained staff for hazardous cargo
  • Cost effective through our efficient and economical working standards

FINANCIAL

  • We have proven our sound financial stability for over 25 years
  • We are a self-financed, independent, debt free company and have no financial involvement from outside the company
  • Family owned company
  • Turnover increases annually

IT

Our state of the art EDI system provides:

  • Checklist on first available documents
  • Cargo Reservations
  • Freight Quotation
  • Optimum usage of Indian Customs & Excise Gateway (ICEGATE)
  • EDI - Airport & Port Authorities
  • Latest Software complement Trained Staff for fast, accurate, effective & efficient service